REFUNDS FOR ONLINE SALES
Limelight Distribution realise that circumstances can change, so we have a refund policy that we believe is fair for both you and us. We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
If there are extenuating circumstances please contact us.
Limelight Distribution may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 March 2019.
WHAT WE DO WITH THE INFORMATION YOU PROVIDE US
We require this information to understand your needs and to provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We will never sell your information.
Limelight Distribution complies with New Zealand's "Unsolicited Electronic Messages Act 2007". This Act is designed to protect you from receiving spam emails.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We use a third party system for logging traffic; the third party provider does not keep any personally identifiable information in the data it collects.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. No personal information about visitors to our website is stored within our cookies.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. In addition we provide an unsubscribe link on our newsletter emails.
We will not sell, distribute or lease your personal information to third parties unless they are the actual operator of an item you are buying; we have your permission or are required by law.
You may request details of personal information which we hold about you under the New Zealand Privacy Act 1993. A small fee will be payable. If you would like a copy of the information held on you please write to us. Our address details are available on our contact page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the address on our contact page. We will promptly correct any information found to be incorrect.
If there are extenuating circumstances please contact us at: firstname.lastname@example.org
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you "as is" and the site may contain errors, inaccuracies or some faults and may not be complete or up-to-date. Limelight Distribution nor its owners, directors, officers, employees, agents, contractors, affiliates, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.